FREIGHT

  • Delivery is free for all orders over $300 exc. GST (Excluding bulky/heavy items)
  • A $10 flat rate shipping charge applies to all orders under $300 exc. GST (Excluding bulky/heavy items. Further shipping costs may apply to remote areas)
  • All non-account holders will attract a $25 charge for all orders under $100. Accounts are issued to Healthcare Professionals only
  • Same day dispatch on orders placed by 2pm (in stock items only)

RETURN TERMS AND CONDITIONS

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
  • The return must be lodged within 7 days of the date of original purchase
  • The product/s must not be a special order item which are non-returnable. Non-returnable items are unable to be returned.
  • A return authorisation number must be obtained prior to returning the goods. No credit will be raised without a return authorisation number
  • A 10% restocking fee or minimum of $25.00ex gst (whichever is higher) will be charged for all returned items. Higher charges may apply when a supplier has a higher restocking fee. Excludes errors from Marne Medical.
  • Pickup/Freight charges may apply

RETURN PROCEDURE

  1. Review our Return Terms & Conditions
  2. If you qualify for a return based on our conditions, complete the Customer Return Form below
  3. Please send your completed form to sales@marnemedical.com.au or Marne Medical Returns 109 Munibung Road, Boolaroo, NSW, 2284 Fax: 1300 111 251

Customer Return Form